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All FAQs

FAQs
Product Filter Club Shipping & Delivery Payment & Billing Warranty & Returns Others
Knowledge Base
Product Videos Product Manuals

Product

  • What is the Melissani M1 Countertop Reverse Osmosis Water Purifier?
  • How does the 5-stage filtration process work?
  • How often should I replace the filters?
  • Is the Melissani M1 Countertop Reverse Osmosis Water Purifier easy to install?
  • Will the Melissani Water Purifier fit on my countertop?
  • Can I use the Melissani Water Purifier with well water?
  • Is the Melissani Water Purifier energy-efficient?
  • How do I maintain my Melissani Water Purifier?
  • Can I purchase replacement filters and parts directly from Melissani?
  • Can the Melissani M1 be used for outdoor activities or travel?
  • Will my Melissani M1 come with filters?
  • When do I pay if I join the filter club?

Filter Club

  • How often will I receive filters?
  • Can I change the delivery schedule?
  • How do I cancel, pause, or adjust my filter delivery schedule?
  • How does the Filter Club work?
  • Can I skip or delay a delivery?

Shipping & Delivery

  • Where do you deliver?
  • Is shipping free?
  • Can I change my delivery address after placing an order?
  • How long does shipping take?
  • What carriers deliver for Melissani?

Payment & Billing

  • What payment methods are accepted?

Warranty & Returns

  • What is your return policy?

Others

  • Do you serve schools and government organizations?
  • How do we place a tax free order if we are eligible such as a government institution or school?
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